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About Us

Welcome to Hala Pet Stores

Hala Pet Stores is a pet shop in southern Lancaster, on the Hala estate near Booths supermarket. It’s run by Steve Atkin, and helped by his daughter Elise, who turned a dream into reality when Steve bought the shop in November 2010. 

The shop, though small, has everything you could want for your pets day-today. Located on the Hala estate, we’re only 2 miles away from Lancaster University - perfect if you need to keep your pets healthy and happy while studying away from home. With easily accessible parking in front of the shop, we’re in an ideal location for you to quickly pick up what your pets might need for the week ahead by car, and there’s a bus stop with 100 metres if you regularly commute by the number 4 bus between the University and Lancaster city centre. 

We believe in the personal touch, and pride ourselves in our customer service and knowledge about animals in general. If you want any advice about pets, for any reason, simply get in touch.

We stock food and treats for dogs, cats, rabbits, guinea pigs, hamsters, gerbils, other small rodents, wild and domesticated birds, and fish! Not only that, but we can provide housing, bedding and toys for most pets too. Hutches and bird cages are available on our online shop, and cages, tanks and pet beds are available at our shop (subject to availability). 

We’re passionate about pets and wellbeing, so we’d love to hear how your pets are doing. We also regularly write about the latest events concerning pets in the Lancaster area, so we can spread the joy of having a furry, feathery or scaly companion in our homes! 

About our Online Shop

With shipping costs from £4.99 for orders up to 30kg, we can dispatch orders quickly and conveniently within 7 working days to ensure that your pet is kept happy and full, no-matter where you may live in the country. 

We constantly add new brands to our expanding online offering, so if there’s something which isn’t on there yet, we may add it in future! If you have any special requests we’ll try our best to get you the product - contact us for details and we’d be happy to assist. 

Please note that not everything we display on our website is available in our shop, so if you want to pop in for something you like, please give us a call on 01524 847434 or send us an email to enquire whether we have it in stock. We can order certain items for collection at our shop, and we’ll send you a handy reminder when it will be available for collection, saving you time and effort in your busy lives. 

Online Delivery Service

Our standard delivery does not include the Scottish Highlands or Northern Ireland, so if you’d like more information about shipping charges to these locations, please contact us